Privacy Policy

WHO WE ARE

Your privacy is respected and protected.

Our website address is: https://www.petidtag.com.au

PetIDTag is operated by WaldenWood Group Pty Limited www.waldenwood.com.au  who distribute PetIDTags under the brand name PetIDTag.

This Privacy Policy sets forth our policy with respect to information that is collected from visitors to our website

GENERAL BROWSING

When you browse our website we may collect the following information from you to analyse our website usage, performance and security:

  • IP address
  • Device and browser information
  • Usage such as pages you visit and content you interact with

THIRD PARTY SERVICES

We may use the following third party services to operate parts of our website:

We may use the following third party services with anonymised data to analyse our usage and performance:

PAYMENT DETAILS

We use tba as our third party hosted payment processor. No credit card details are collected, processed or stored on PetIDTag servers.

When you create an order we may collect the following information in addition to your order details for security:

  • IP address
  • Device and browser information

DATA RETENTION

We generally retain personal data for as long as it may be relevant for our purposes. For general browsing this is typically 1 year.

We may anonymise personal data, delete personal data or take other appropriate steps as necessary.

Data may persist in secure backups made for service continuity and ongoing development.

SECURITY

We take reasonable steps to protect the information we collect from unauthorised access.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automatic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS


The personal information we collect depends on the products and services you request. Typically the details we collect and hold include your  name, telephone number.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

OTHER INFORMATION

We are committed to protecting and maintaining the privacy, accuracy and security of your personal information in accordance with the Federal Government’s Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector Act, 2001).

CONTACT US

We never sell, rent or trade your personal information. On occasion, we may use your personal information to provide you with information about the products and services we offer.

If you do not wish to receive this information please let us know by contacting liz@waldenwood.com.au or call 0411 556 700.

You may contact us by telephone or email and get access to the personal information that we hold about you.